Terms of Service

OneStudio OS provides cloud software and related configuration, implementation and support services for service businesses. The features, limits, price and service period that apply to a customer are shown in the selected plan, order, invoice or individual proposal.

Customers must provide accurate information, protect account access and assign workspace roles only to authorized people. The workspace owner is responsible for business settings, content, staff access and activity performed through the workspace.

Customers retain responsibility for content and personal data they upload or collect through OneStudio OS. They must have the rights and lawful basis needed to use that content and data, publish required notices and respond to their clients' privacy requests.

Optional integrations, including Google Calendar, Supabase, Vercel, Cloudflare, email and payment providers, are also governed by the provider's terms. Customers choose whether to connect an integration and may disconnect it. Provider availability and policy changes can affect a connected feature.

OneStudio OS may not be used to break the law, infringe rights, distribute malware, bypass access controls, abuse third-party services, send unlawful messages or interfere with the security or availability of the platform.

Fees are due as stated in the applicable order. Cancelling a subscription stops future renewals but does not automatically refund a current period or completed implementation work. Any agreed refund is handled under the order terms and applicable law.

OneStudio OS software, core architecture, design system and documentation remain the property of their respective rights holders. A customer receives a limited right to use the service for the agreed period and scope.

We work to keep the service secure and available, but uninterrupted operation cannot be guaranteed. To the extent permitted by law, liability is limited to direct losses and the amount paid for the affected service during the preceding six months.

We may update the service and these terms. Material changes affecting active paid customers will be communicated through a reasonable channel. Questions can be sent to hello@onestudioos.com.